FAQ’s
- FAQs
Your question answered
We understand that every project comes with questions — from timelines and pricing to process and support. That’s why we’ve compiled the most frequently asked questions to give you clear, honest answers and help you feel confident at every stage of working with us.
Do you charge extra for revisions?
Each of our packages includes a defined number of revision rounds to ensure your satisfaction. If you need additional revisions beyond what’s included, we’ll clearly communicate any extra charges before moving forward — no surprises.
Can I pay in installments?
Absolutely. We offer flexible installment plans for larger or long-term projects to help fit your budget. Payment schedules can be arranged monthly or by project milestone, depending on the scope and timeline of your project.
Do you require a deposit before starting a project?
Yes, we typically request a 50% upfront deposit to confirm your project and secure your spot in our schedule. This allows us to begin the initial planning and design phase with full commitment. The remaining balance is paid upon project completion or based on an agreed timeline.
What payment methods do you accept?
We accept various payment methods including major credit and debit cards, PayPal, and secure bank transfers. For international clients, we also support Stripe and Wise to ensure smooth and reliable transactions no matter where you’re located.
Is there a refund policy?
Due to the custom nature of our work, we do not offer full refunds once a project has started. However, if there is a valid reason for cancellation, we’ll assess the work completed and may offer a partial refund or credit toward future services.
What payment methods do you accept?
We accept various payment methods including major credit and debit cards, PayPal, and secure bank transfers. For international clients, we also support Stripe and Wise to ensure smooth and reliable transactions no matter where you’re located.
Do you require a deposit before starting a project?
Yes, we typically request a 50% upfront deposit to confirm your project and secure your spot in our schedule. This allows us to begin the initial planning and design phase with full commitment. The remaining balance is paid upon project completion or based on an agreed timeline.
Can I pay in installments?
Absolutely. We offer flexible installment plans for larger or long-term projects to help fit your budget. Payment schedules can be arranged monthly or by project milestone, depending on the scope and timeline of your project.
Is there a refund policy?
Due to the custom nature of our work, we do not offer full refunds once a project has started. However, if there is a valid reason for cancellation, we’ll assess the work completed and may offer a partial refund or credit toward future services.
Do you charge extra for revisions?
Each of our packages includes a defined number of revision rounds to ensure your satisfaction. If you need additional revisions beyond what’s included, we’ll clearly communicate any extra charges before moving forward — no surprises.
Can I pay in installments?
Absolutely. We offer flexible installment plans for larger or long-term projects to help fit your budget. Payment schedules can be arranged monthly or by project milestone, depending on the scope and timeline of your project.
Do you require a deposit before starting a project?
Yes, we typically request a 50% upfront deposit to confirm your project and secure your spot in our schedule. This allows us to begin the initial planning and design phase with full commitment. The remaining balance is paid upon project completion or based on an agreed timeline.
Is there a refund policy?
Due to the custom nature of our work, we do not offer full refunds once a project has started. However, if there is a valid reason for cancellation, we’ll assess the work completed and may offer a partial refund or credit toward future services.
What payment methods do you accept?
We accept various payment methods including major credit and debit cards, PayPal, and secure bank transfers. For international clients, we also support Stripe and Wise to ensure smooth and reliable transactions no matter where you’re located.
Do you charge extra for revisions?
Each of our packages includes a defined number of revision rounds to ensure your satisfaction. If you need additional revisions beyond what’s included, we’ll clearly communicate any extra charges before moving forward — no surprises.
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